Oracle HCM Managed Service

PCL’s future-proof strategy and innovation to simplify complex processes 

Key Services

Functionality Enhancement
Training & Testing
Custom Report Requirements 
Cloud Upgrades
Payroll Year End Support 
Benefit Year End Support 
Workforce Compensation Cycle Support 
Annual Maintenance Support

Service Levels

Level 1 service​
At this level, the maintenance is provided by the user help desk. The dedicated team is assigned to screen the issue and allocate the resolution task to the appropriate owner.
Level 2 service​
Functional and Technical support of existing install
Service Request Management with Oracle 
Functional and Technical Issue resolution
Cloud Patching assistance
Cloud upgrade
Documentation enhancements
Level 3 service​
New feature reviews and outlining new functionality in upcoming releases
Functionality enhancements
Setup of new functionality
Custom Reporting Requirements
Oracle HCM of Global Pharma
Case Study
Standardising Global HR Processes with Oracle HCM of Global Pharma
The implementation of Oracle HCM Suite provided a comprehensive solution for the global HR challenges faced by Global Pharma. The suite enabled the organisation to standardise HR processes and data management across all countries, resulting in improved consistency, accuracy, compliance, and data-driven decision-making.
Fruit of The Loom – Global Payroll
Case Study
How Fruit of The Loom addressed Global Payroll challenges across 8 countries using PCL Global Payroll on Oracle HCM Platform
The implementation of Oracle HCM brought significant benefits to Fruit of the Loom. The scalable design allowed them to efficiently acquire two companies with over 700 employees. Processes such as benefits, new starter, leaver, leave payment, and OT and shift differential payment were streamlined. Compliance management for tax reporting improved, with better review processes and audit data availability…
Riverside employee engagement
Case Study
Riverside increases employee engagement, reduces payroll sign-off time, and realises a return on investment in less than six months using Oracle HCM Cloud
BGC Partners transformed HRIS and 22 payrolls in just four months with 99.82% accuracy

BGC Partners overcame payroll issues with an integrated, end-to-end Oracle Cloud HCM resulting in significant time savings, allowing focus on strategic initiatives.

Riverside Updated
Case Study
Social housing company transforms talent management processes and improves employee experience with Oracle

The Riverside Group is one of the UK’s leading registered social housing providers, with over 3500 employees and over 75,000 homes

previous arrowprevious arrow
next arrownext arrow