Service
Oracle HCM Cloud Quarterly Upgrade
Client’s seamless, effective and productive transition to Oracle HCM upgrades
Overview
Every quarter, Oracle releases a new version of their HCM Cloud software. This update is quite essential for various reasons, including the following:
Our Crucial Involvement
PCL provide Quarterly Upgrade services for Oracle HCM Cloud as a part of their Application Support Services. The upgrade process is executed using a tried and tested, well-defined series of comprehensive steps that covers everything right from aligning the update with the projects to training the end users for the new features and interface, wherever required.
It ensures the client’s seamless, hassle-free, effective and productive transition. With decades of cumulative experience in planning and executing Quarterly Upgrades for Oracle HCM Cloud, PCL has created the following methodology deployed to execute the process
Regression Test
Planning
Impact Assessment
Go Live
| Risk Description | Mitigation or Resolution | Probability | Impact |
|---|---|---|---|
| The risk that the 20B Oracle quarterly updates will introduce new issues that will affect the production working flows | – Initial assessment in progress and 20B specific risks are being identified – Regression testing will confirm the impact | Medium | High |
| Risk that 20B update encounters issues and take more than planned time. | – Notice of system maintenance will be communicated through ITS procedures – Change Management will need to be prepared with emergency messaging to the business users if delayed | Low | High |
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