Social housing & Care
Riverside increases employee engagement, reduces payroll sign-off time, and realises a return on investment in less than six months using Oracle HCM Cloud
Fast forward to 2021, and Riverside is the leading registered provider of social housing in the UK, with almost 56,000 homes. They have provided affordable housing to people of all ages and circumstances throughout England and have transformed over 90,000 lives. They specialise in social housing, homeownership, veterans’ services, retirement living, and supported housing.
The legacy systems also needed to be improved by their limited functionalities. For example, the Payroll Manager would refer to 100+ spreadsheets over 12 days to get a payroll sign-off after checking for redundant work schedules and other complex operational processes across the well-spread organisation.
Riverside quickly identified the need for a Tier-1 solution and a reliable implementation partner to satisfy their core objective to increase the people connection between Employees and their Managers.
Why Riverside chose Oracle HCM
Meetings with all the key stakeholders were followed to ensure that all the requirements were met. As a result, they were convinced that Oracle HCM was robust and had various operational functionalities, saving precious time and cost in payroll processing and thereby standardising the entire organisation under one automated, standardised system.
PCL was also proficient in handling the challenges of a legacy system – data extraction across silos of data, data validation, and even data cleansing of 30,000+ records.
4. Talent & Workforce Management
5. Learning & Development,
6. Performance Management,
7. Personnel Administration & Case Management
8. Payroll & Benefits Administration
9. Document Management & Knowledge Management.
Best of all, the project was delivered by PCL within the stipulated budget and timelines. In addition, PCL also offered additional Payroll support and continuous training to the end-users, which ensured that it was a smooth experience to increase the platform’s adaptation and thereby make the project a resounding success.
It ensured that all employees were paid on time and could now book overtime at different rates while maintaining that all the correct HMRC files were submitted per government regulations.
People Director at Riverside
BGC Partners overcame payroll issues with an integrated, end-to-end Oracle Cloud HCM resulting in significant time savings, allowing focus on strategic initiatives.
The Riverside Group is one of the UK’s leading registered social housing providers, with over 3500 employees and over 75,000 homes