Service

Oracle HCM Cloud Quarterly Upgrade 

Client’s seamless, effective and productive transition to Oracle HCM upgrades 

Overview

Every quarter, Oracle releases a new version of their HCM Cloud software. This update is quite essential for various reasons, including the following: 

Each release improves the platform with new features and patches. 
Also includes suggestions from Oracle users across the globe. 
Included within the client’s license subscription. 

Our Crucial Involvement

PCL provide Quarterly Upgrade services for Oracle HCM Cloud as a part of their Application Support Services. The upgrade process is executed using a tried and tested, well-defined series of comprehensive steps that covers everything right from aligning the update with the projects to training the end users for the new features and interface, wherever required.
It ensures the client’s seamless, hassle-free, effective and productive transition. With decades of cumulative experience in planning and executing Quarterly Upgrades for Oracle HCM Cloud, PCL has created the following methodology deployed to execute the process
Regression Test
End to end testing of business flows
Additional testing for release specific
Defect Management
Planning
Environment refresh
Alignment with other enterprise project
Release Management Plan
Impact Assessment
New Features
Release Notes
Impact on Existing Solution
Cross-functional impact assessment
Go Live
Smoke Test
Training for the new features (if required)
Risk Description Mitigation or ResolutionProbabilityImpact
The risk that the 20B Oracle quarterly updates will introduce new issues that will affect the production working flows – Initial assessment in progress and 20B specific risks are being identified 
– Regression testing will confirm the impact 		MediumHigh
Risk that 20B update encounters issues and take more than planned time. – Notice of system maintenance will be communicated through ITS procedures 
– Change Management will need to be prepared with emergency messaging to the business users if delayed		LowHigh
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